With increasing internet penetration and the ubiquity and low cost of smartphones, consumer purchasing behaviour is shifting dramatically. With so many options, consumers are finding it easier and faster to find, assess, buy, pay for, and return things. The truth that these changes will bring is that a customer can interact with a company via omnichannel at any moment.

E-commerce fulfilment is the series of steps you take to complete customer orders. The process includes inventory and order management, warehouse organisation, packing and shipping, customer communication, and much more. Whether you use third-party fulfilment services or handle orders in-house, ensure your operations meet customer demands. This encourages your customers to buy from you repeatedly and spread the word about your exemplary customer service.

The decision to invest in a cloud-based warehouse management system (WMS) is frequently prompted by the presence of sub-par systems inside the exclusive supply chain. In daily operations, cloud ERP technology is one of the best, safe, and secure storage media for personal and professional data. You can’t ignore the revolution that technology can bring as a warehouse company or a corporation with warehousing activities.

As a third-party logistics company, you’re the glue that allows your customer’s orders to become on-time deliveries. More than that, you’re providing storage and inventory reports and insights, providing order updates and dispatch tracking, often with cross-docking, on-forwarding and more. This is why you need to know your 3PL logistics management system can keep things running smoothly.

From greater reliance on online purchasing to a predilection for collection locations as a delivery model of choice, the internet has transformed consumer behaviour in ways we could never have imagined. Customers’ feeling of immediacy, on the other hand, remains unchanged. E-commerce companies are putting a lot of attention on improving last-mile logistics these days. Consumers may now simply choose where they want to order from thanks to the numerous e-commerce possibilities accessible on the market.

The process of planning and controlling the flow of goods from the end consumer back to the point of origin – usually the retailer or the original manufacturer – is known as reverse logistics. Today’s shippers must have a well-thought-out, well-implemented method for handling the reverse flow of goods. Reverse logistics is a difficult issue for many businesses. After all, most supply chains are designed to get products out the door, not back in. Online ordering has been simplified to a one-click operation.

Warehousing is one of the most significant aspects of the supply chain. It is a place where commodities are stored for business purposes. Fast and flawless warehouse operations are more vital than ever in today’s competitive corporate environments. To provide a great client experience, materials should not only be well-handled but also shipped at the appropriate time.

Your eCommerce order fulfillment process plays a pivotal role in the success of your online business. It affects both the customer experience and the effectiveness of your operations. However, by creating an excellent post-purchase experience for your audience, you can quickly turn order fulfillment from a cost center into a revenue driver for your company.

The logistics industry has always been one of the most critical industries in any country. Logistics companies have been facing several challenges in recent years, from new regulations to changing customer demands and more. With an increasingly globalized economy, there has been a rise in demand for logistic services to facilitate trade and yield a competitive advantage. As more companies join this dynamic sector, it becomes increasingly important to stay ahead of trends and innovations shaping the future of logistics.

As we approach the year 2022, it is time to gear up with new business ideas and strategies that can enhance your warehousing business productivity and efficiency. While we all know how important role warehouse management plays in the supply chain of any eCommerce business, sellers often overlook staying up-to-date with the latest warehousing trends that can help them stay ahead of the game.

Managing eCommerce returns can be a headache for online retailers. If a rise in sales makes eCommerce merchants extremely happy, an increase in product return neutralizes that happiness. There is no doubt that online stores have higher return rates than offline stores and there are strong reasons to back this fact.

Logistics has always been a very important part of every economy and every business entity. The worldwide trend of globalization has led to many companies outsourcing their logistics functions to third-party logistics (3PL) companies. This helps them to concentrate more on their core competencies and hence generate higher revenues.

Scaling an eCommerce business can be hard work, but having an agile mindset can make it easier to grow the business. In fact, a recent global survey reveals that a majority of executives believe being agile plays a crucial role in delivering the right products and services, accelerating decision-making and speed to market, improving the customer experience, and staying ahead of the competition.

Ecommerce businesses were responsible for around $4.5 trillion in sales in 2021, and that number is expected to reach a whopping $7.5 trillion by 2023. There are millions of growing online businesses out there contributing to these high numbers. But, while it’s clear there is a lot of competition in this industry, even the biggest eCommerce companies in the world like Shopify, Amazon, Magento, eBay.