LogixCRM: The Purpose-Built CRM For Logistics
Move Faster, Close More Deals, Build Stronger Relationships
LogixCRM is designed to streamline sales, centralize customer relationships, and keep your team connected and proactive.
Who Is LogixCRM For?
Experience a robust CRM specifically designed for the unique demands of logistics and supply chain management. LogixCRM simplifies workflows, enhances efficiency, and improves customer satisfaction across freight, transportation, and warehousing operations
LogixCRM is tailor-made for SMBs and enterprises in:
Freight forwarding
Transportation
Warehousing
You Deserve a CRM Made for Logistics
Drive More Leads, Seal More Deals
In logistics, every second counts. Managing Leads effectively is the key to growing your business, and LogixCRM delivers the tools to easily handle them. LogixCRM’s intuitive Lead Board keeps you organized, prioritizes follow-ups, and turns opportunities into wins from inquiry to booking.
Lead Management
Automatically capture, track, and nurture Leads in one centralized system. With real-time insights into each prospect’s needs, your team can focus on the right actions to convert Leads into business opportunities. LogixCRM’s Lead Board ensures every opportunity gets the attention it deserves.
Quotations Made Simple
Simplify the process of quoting with LogixCRM’s Quotation Management tools. Generate, send, and manage quotes in minutes, keeping deals on track with real-time updates and approvals. Tailor quotes using flexible pricing models and tracking multiple versions to ensure seamless client negotiations.
Build Stronger Customer Relationships
Your clients expect efficiency, responsiveness, and a customized experience. LogixCRM enables you to build lasting connections and manage every client interaction effectively, ensuring no detail is ever overlooked.
Centralized Customer Information
Access a 360° view of every client—from transaction history and preferences to communications and open opportunities. With LogixCRM’s centralized database, you can instantly retrieve the information you need to make every client interaction personal and impactful.
Real-Time Ticketing Support
Deliver fast, reliable service with LogixCRM’s ticketing system, seamlessly integrated with your workflows. Log, track, and resolve client issues efficiently, ensuring no query goes unanswered. Use ticketing metrics to maintain high standards of service and customer satisfaction.
Enhance Communication Across Channels
Clear and effective communication is the backbone of logistics operations. With LogixCRM, you can consolidate all communications—emails, chats, and updates—into a single, easy-to-access platform.
Email & Chat Integration
Organize, track, and manage every conversation with LogixCRM’s integrated communication tools. Respond to inquiries faster and with precision, keeping all emails, chats, and updates linked to specific Leads and opportunities for seamless follow-ups.
Intelligent Communication with ALYA AI
Enhance communication with ALYA AI’s smart response tools, generating context-aware, professional replies. Leverage personalized templates to ensure consistent communication and multi-language support for global outreach.
Simple, Scalable, and Built for Your Growth
LogixCRM is designed to adapt to your business’s growth, offering features that scale with your needs. Whether you’re managing a small sales team or handling large-scale operations, LogixCRM’s Opportunity Board and advanced automation tools make it easy to manage clients, relationships, and workflows.
All Your Sales Tools in One Place
Simplified Quotation Management
Request and manage freight quotes from vendors with ease and precision. Create Configured proposals using flexible pricing models and track multiple quote versions to streamline negotiations and ensure seamless client interactions.
Automated Workflows
Eliminate repetitive tasks with customizable workflows. Use pre-defined templates or design unique processes to match your operations. Enhance efficiency with multi-step flows triggered by single events, simplifying complex tasks.
Secure File Transfer
Integrated Email and Ticketing System
Opportunity Boards & Vibrant Dashboards
Visualize and prioritize sales opportunities with Opportunity Boards Configured specifically for logistics operations. Leverage real-time dashboards to access notifications and metrics, keeping you on top of your sales pipeline and performance.
Custom Fields for Configured Workflows
Create custom data models that align with your unique business requirements. Use these fields in the Leads and Opportunities Board to reflect your specific workflows, ensuring greater flexibility and operational alignment.
What Does Purpose-Built for Logistics Mean?
Logistics is a complex and dynamic industry that demands precision, speed, and adaptability. LogixCRM is designed to address these unique needs, going beyond the capabilities of generic CRMs to deliver tailored solutions.
Logistcis-Specific Features
Unlike conventional CRMs, LogixCRM focuses on tools essential for logistcis businesses, such as Lead Boards, Quotation Management, and Opportunity Tracking.
Seamless Operational Integration
LogixCRM integrates effortlessly with logistics-critical systems like WMS, TMS, and ERP platforms, providing a unified operational view.
Customizable Workflows
Data-Driven Decision Making
AI-powered insights and predictive analytics ensure smarter, faster decisions based on real-time data.
Client Empowerment
Experience the LogixCRM Advantage
Say goodbye to juggling multiple tools to handle your sales and vendor management. LogixCRM centralizes your operations—from lead management to appointment scheduling—into one intuitive platform, ensuring you stay ahead of the competition.
Ready To Transform Your Logistics Business?
Start today with LogixCRM—CRM built specifically for logistics
Frequently Asked Questions (FAQ)
LogixCRM is a CRM designed specifically for logistics, warehousing, transportation, and freight forwarding companies. It manages leads, quotations, rate matrices, customer onboarding, communication, and service workflows, and it integrates with WMS, TMS, freight management, billing, and other operational systems.
LogixCRM is used by freight forwarders, 3PL and 4PL companies, warehousing and storage providers, transporters such as FTL and LTL operators, courier and distribution companies, and enterprises with internal logistics and supply chain teams.
LogixCRM removes spreadsheets and manual quote preparation, centralizes customer data, shipping history, and rate agreements, reduces quote turnaround time, connects sales and operations on a single platform, keeps all communication and documents linked to each client or job, and improves sales conversion rates and customer retention.
LogixCRM includes lead and opportunity management, a logistics-specific quotation module, rate-matrix upload for freight, warehousing, and transport, comparative RFQ management, a customer 360-degree view, ticketing and complaint management, email and communication tracking, custom fields and rule-based workflows, integration with WMS, TMS, freight and billing systems, and document management with version control.
The quotation form in LogixCRM adapts based on the business type such as warehousing, transport, or freight forwarding. The system uses uploaded rate matrices to automatically apply the correct charges by weight, volume, distance, zones, or service type. Users can create multiple quote versions, route them for approvals, send them directly to customers by email, and keep every quotation linked to the related opportunity and customer record.
LogixCRM is logistics-native and comes with built-in freight, warehousing, and transport workflows such as rate-matrix management, storage and handling pricing, multi-leg freight fields, and direct integration with WMS and TMS. HubSpot and Salesforce are general-purpose CRMs that can be used in logistics but usually require heavy customization, additional modules, or third-party tools to handle logistics-specific quoting, rate cards, and operational integrations, often increasing cost and implementation time compared to LogixCRM.
Yes, LogixCRM supports multiple logistics business lines including freight forwarding by air, sea, and land, transportation such as FTL and LTL, warehousing and storage services, and courier or last-mile operations. Each business line can have its own quotation templates, rates, fields, and workflow rules while still using a single CRM platform.
Yes, LogixCRM integrates with operational logistics systems such as warehouse management systems, transport management systems, freight forwarding platforms, invoicing and accounting systems, customer portals, and email or communication tools, so that jobs, warehouse activities, transport movements, and billing data are visible directly inside the CRM.
Yes, LogixCRM supports document management by allowing users to upload and link contracts, quotations, rate sheets, shipping documents, proof of delivery, and compliance files to customers, opportunities, and jobs. It provides version control and an audit trail so that users can track document history and maintain compliance.
Implementation time for LogixCRM is typically shorter than for generic CRMs because the system already contains logistics-specific structures and templates. Implementation usually involves setting up master data, uploading rate matrices, configuring workflows, defining user roles and permissions, and configuring any integrations needed with WMS, TMS, or accounting systems.
Yes, LogixCRM is suitable for small and medium-sized logistics companies as well as larger enterprises. It supports growing 3PL and 4PL operations by providing a scalable CRM that starts with essential lead and quotation management and can expand to advanced workflows and integrations as the business grows.
Yes, LogixCRM supports multi-branch and multi-country operations by allowing configuration of multiple business units, countries, currencies, and tax structures, and by letting administrators control user access per branch or operating unit so that teams can work across regions while preserving proper data separation and visibility.