Power Your Deliveries with LogixCMS
The Complete Courier Management System for Scale
From hubs to last-mile, LogixCMS gives courier businesses the full tech stack: hub & spoke orchestration, parcel bagging, mobile apps, white-labeling, and powerful dashboards.
Key Benefits of LogixCMS
25% Lower Cost per Delivery
Save on fuel and operational expenses with optimized routes.
20% Faster Delivery Time
Real-time tracking ensures accuracy and speed.
90% Fewer Customer Support Tickets
Live updates and proof of delivery keep customers satisfied.
30% Higher Driver Productivity
Smarter scheduling and reporting make logistics seamless.
99% On-Time Delivery Rate
Route optimization and predictive scheduling improve SLA compliance.
25% Fewer Billing Errors
ePOD and digital invoicing enhance accuracy and cash-flow cycles.Why Courier Businesses Need LogixCMS
Centralized Control for Complex Networks
- Designed for businesses running multiple hubs and spokes, with orchestration, routing, and parcel flow control.
- You can direct which hub handles which region, control how shipments are batched (bagging), and manage cross-hub transfers.
- This level of control is rare in standard courier software.
Scale for Domestic & International Operations
- Support for both local/domestic delivery and cross-border courier flows.
- Manage customs, cross-border transit, and international carrier handoffs.
- Unified toolset so you don’t need one system for domestic and another for international.
Parcel Bagging & Batch Dispatching
- Collect, group, and segregate parcels into “bags” per route or destination.
- Each bag gets tracked, assigned, and scanned at each touchpoint.
- Improves operational efficiency, reduces misrouting, and speeds scanning in hubs.
Hub & Spoke Optimization
- Enables true hub & spoke logistics: central hubs receive and sort, then dispatch to spokes (regional nodes).
- Reduces redundant travel, optimizes resource use, and offers better scalability.
- Centralized sorting, load balancing, and routing decisions across your network.
Dispatch, Routing & Driver Management
- End-to-end order entry, dispatch scheduling, driver allocation, and route optimization are core features.
- Real-time tracking, reassignments, exception handling (tailed delivery, delays).
- Performance metrics per driver, region, vehicle.
Proof-of-Delivery, NDR & Return Handling
- Digital POD (Proof-of-Delivery) capture (photos, e-signatures).
- Non-Delivery Report (NDR) logic: auto-notify customers, retry logic, route reattempts.
- Return / reverse logistics flows built in.
Analytics & Reporting
- Over 30+ reports: delivery success, delays, driver performance, volume by zone, bag-level stats, hub throughput.
- Real-time dashboards showing KPIs, alerts for anomalies.
- Use data to optimize routes, plan capacity, and reduce costs.
Integration & API Ecosystem
- Connect to third-party systems: e-commerce, order management, ERP, marketplaces.
- Provide APIs to your partners or clients.
- White label frontend, modules, and mobile apps (see below).
Whitelabel Mobile App for Your Customers
Offer your clients a white-label branded mobile app (iOS / Android) under their company branding.
Features include:
- Create shipments / bookings
- Track shipments in real time
- View history and status updates
- Request pickups, cancellations, returns
- Push notifications / alerts
You control which modules your customers see (e.g. only tracking, or full booking).
What is the Matrix App?
The MATRIX Mobile App is built for field operations — for couriers, hub staff, dispatch teams.
Key Features:
- Pickup & Delivery Workflow: Accept tasks, mark status, capture POD, signatures, photos
- Live Routes & Sequencing: Show the optimal route and reorder stops
- Bag & Parcel Scanning: Scan barcodes or QR codes of bags / parcels entering or leaving hubs
- Hub Arrival / Dispatch: Mark arrival, sort, dispatch to spokes
- Exception Handling: Handle failed delivery, reattempt, returns
- Offline Mode & Syncing: Work in zones with no connectivity; sync when online
- Performance & Metrics: Time per stop, idle time, delay alerts
This app ensures field operations are efficient, traceable, and consistently in sync with your central system.
Why Choose LogixCMS Over Generic Courier Platforms
Built for scale & complexity — not just last-mile delivery
True hub & spoke + bagging support, not just point-to-point
Whitelabel apps — turn your system into a product for clients
International & domestic support — unified across borders
Field-grade mobile app (MATRIX) tailored to operations
Strong analytics & operational visibility
Frequently Asked Questions (FAQ)
• Most courier software only covers last-mile delivery.
• LogixCMS uniquely provides:
• Hub & Spoke Management – centralized hub sorting and spoke dispatching.
• Parcel Bagging – scan, group, and dispatch bags for efficiency.
• Whitelabel Apps – customer-facing shipment creation & tracking apps.
• MATRIX Courier App – built for pickup, delivery, and hub scanning.
• This makes it suitable for enterprise-grade courier businesses operating at scale.
• Yes. LogixCMS supports domestic deliveries as well as cross-border international shipments.
• You can manage customs clearance, multi-country carrier integrations, and handoffs to global partners from the same system.
Bagging means grouping multiple parcels together into a “bag” for a specific destination or route.
Benefits:
• Faster hub processing (scan one bag instead of 50 parcels).
• Reduced chances of misrouting or lost items.
• Simplified auditing and reconciliation.
• LogiCMS has native bagging workflows, unlike generic courier tools.
In a hub & spoke model, shipments are sent to a central hub, sorted, and then dispatched to regional spokes for last-mile delivery.
LogiCMS:
• Automates hub-level sorting and scanning.
• Tracks flow of parcels between hubs and spokes.
• Optimizes load balancing and vehicle assignments.
Yes. Businesses can deploy a whitelabel customer app (iOS/Android) under their own brand.
Features include:
• Shipment creation / booking
• Real-time tracking
• Pickup scheduling
• Push notifications
• Returns / cancellation requests
MATRIX is Logixgrid’s courier operations app for drivers and hub staff.
Features:
• Pickup & delivery task management
• Route sequencing & navigation
• Bag/parcel barcode scanning
• Hub arrival / dispatch workflows
• POD capture (photo, signature)
• It keeps field staff in sync with central operations.
Yes. The platform provides APls, webhooks, and connectors for systems like Shopify, Magento, WooCommerce, ERP, WMS, or custom order systems.This ensures seamless order intake and automated shipment creation.
Yes. Couriers using the MATRIX app can capture:
• Customer signature
• Photo evidence
• Geo-location stamp
• This POD is instantly synced with the system and available to customers.
• Yes. It is designed for multi-region, multi-hub courier enterprises.
• You can start small (one hub, a few routes) and scale to thousands of daily shipments across multiple countries.