New Year, New Spirit, New Ideas and New Opportunities: 2020 Logistics Trends.

While delivery may have little to do with the nature of the items you sell, it is a fundamentally significant part of customer service just as your general brand reputation.

In this way, to stay aggressive in the present online-shopping-crazed economy, the one central aspect numerous online businesses have the most to gain up all is in Order Fulfillment Optimization.

As far back as the eCommerce boom, the focus has been on to deliver products faster with the least errors conceivable.

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What are FASTags?

FASTags are prepaid rechargeable tags for toll collection that allow automatic payment deduction from the FASTags, they are generally fixed on the windscreen of the vehicle. With the aid of a FASTag, you won’t need to stop your vehicle at toll plazas to pay the toll. When the vehicle crosses the toll plaza, the toll charges will get deducted from the bank account/prepaid wallet connected to the FASTag affixed on the vehicle’s windscreen.

An active FASTag works on Radio Frequency Identification (RFID) tech. Also, these FASTags don’t have any expiry date, that is, they can be utilized as long as they are readable at the toll plaza and are not altered.

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The universe of delivery is changing, and with new advancements reforming the way that our products are delivered to us even more. There are countless organizations hoping to try out new technologies available to help streamline their delivery services much more. Here, we’re taking a glance at the future of delivery services to see where the future lies past standard delivery possibilities and package delivery.

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PARCELBHEJ eCom is a third-party courier service provider that helps online merchants to grow their business by effortlessly shipping the products to the doorsteps at a best possible price with the help of courier service providers.

Business Challenge

Manage data transaction among multiple 3PL service providers and get a centralized tracking for the end-users.

Routing different set of waybills data and hand over to different 3PL carriers for delivery.

Merchant or carrier invoice accounting against waybills and reconciliation.

Provide access to customers for waybill creation and different carrier wise label printing.

How LogixGRID addressed the challenge


Logixgrid offered logixERP to manage its domestic courier business and outlined the scope of international business.

LogixERP has been already pre-integrated with multiple 3 PL carriers to exchange waybill create and fetch tracking details which helped them to easy submit waybill data to Express Bees carrier for delivery.

In LogixERP customers have a privilege to provide portal access to their clients for bulk waybill upload, tracking, tariff calculation, pickup schedule and other which made entire process automated to deal with customers and independently.

LogixERP incorporated COD remittance and carrier invoice accounting module waybill wise where advance tally can be done including ledger, voucher, PNL, and balance sheet.


Benefits realised

Having an automated process, overall productivity has been increased.

Complete transparency between the service provider and the customers.

Better experience in case of 3PL carrier management.

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While artificial intelligence (AI) and machine learning have gotten a lot of the spotlight recently, there is a third segment that is ending up progressively common in warehouses and manufacturing plants around the world, robots and process automation.

Despite the fact that this is not really new, the potential when paired with the previous two elements and enterprise resource planning (ERP) solutions is significant to enhance any warehouse and transport business. Continue reading


The logistics industry in the Sultanate of Oman is experiencing a change to conquer infrastructure bottleneck, lack of investment in port handling capacity, and poor land transport network with other GCC nations. The Logistics segment is one of the main non-oil economic sectors and contributed real stake in the nation’s GDP, the government is hence enthused about promoting Oman as a main logistics center in the region.

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Logistic Industry is among the huge contributing industry in national economic development. Development of different sectors, for example, as international trade, manufacturing industry, agriculture, mining and other related are profoundly relying upon the logistic industry. Logistic industries between various nations are not the equivalent; they differ in terms of advancement in management, technology used and infrastructure available.

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G4S Courier is a logistics arm of business for G4S Kenya Ltd. It offers third party logistics, warehousing& distribution and courier for Covers, Parcels and Mailbags.

Below are facts about the business:

  • Market share: 58% – 60% of the Kenya courier market share.
  • Foot Print: Branch network- of 145 operational service centers and over 200 destinations covering daily countrywide.
  • Human resource: Workforce of over 1,200 Skilled and well trained man power where drivers and riders have over 7 years of active driving.
  • Experience in courier industry: Over 45 Years of experience in provision of courier solutions.
  • Capacity/Infrastructure: Fleet of over 200 ideal courier Motorcycles and over 200 Vehicles of different load capacities. One main hub, warehouses and four mini hubs in the regions.
  • Certification: ISO 9001:2018 Certified.
  • Shipments: Over six million shipments delivered yearly.
  • Clients served by industry: Banking, Agricultural, Pharmaceuticals, e-Commerce, Telecom, Motor and wholesale and retail industries among others.
  • Technology: Logistics Management system that has a track and trace capability that can be accessed through web or mobile app.

About Automation:

G4S management took up automation to improve productivity and increase customer confidence towards business products. The major components that were reviewed to ensure automation delivered success to the business were;

  • Challenges faced by the business and the customer during delivery of service.
  • Solution to address above challenges.
  • The projected and accrued benefits from the automation.

A) Challenges faced and Customer requirements.

As a third party logistics various demands on automation come from customers with different needs/requirements.

The business also required a productivity measuring tool to increase its productivity.

Here are the challenges and requirements,

  1. Lack of an effective end to end track and trace system that offers single source of track and trace.
  2. Additional security and controls on to shipments by use of technology.
  3. Lack of a seamless handshake between client system and G4S system.
  4. Revenue leakages.
  5. Movement of physical POD to requester station.
  6. Manual keeping of records.
  7. Longer time to close a call on track and trace.
  8. Loss on man hours on track and trace.
  9. Lack of mobility with the legacy system.

B) About solution

G4S contracted Logixgrid Technologies LTD to offer a solution to the above challenges. Logixgrid offered Logixgrid ERP application to address all above challenges/requirement. The Solution offers,

  1. A web application that offers both back end and front end operations.
  2. G4S Matrix. Mobile app that brings mobility to the applications where crews can capture data at client premises.
  3. G4S courier app. This a consumer facing mobile app where consumer can track and trace,get G4S contacts and locations for G4S service centers, get quotation and reports upon sign up to the app.
  4. Customer portal. A web application and with consumer facing portal. It does enable consumer to; track and trace, get reports, invoices and making picking requests at his/her comfort of his laptop/Tablet/computer.
  5. Tracking widget that is embedded at G4S Kenya website for track and trace.
  6. Web service API’s for shipments creation and track and trace.Impact/benefits

C) Impact/benefits

Upon deployment the business has accrued the following benefits.

  1. Better track and trace system
  2. Sealing of revenue leakages
  3. Better internal shipments reconciliation tool.
  4. Better tool for productivity measure on resources.
  5. Better stationary management
  6. Additional product such as COD services to customers/merchants.
  7. Increased penetration to e-Commerce industry through seamless data exchange of both client and LogixERP.
  8. Improved customer satisfaction.
  9. Better tools for data mining and warehousing for decision support.

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