PARCELBHEJ eCom is a third-party courier service provider that helps online merchants to grow their business by effortlessly shipping the products to the doorsteps at a best possible price with the help of courier service providers.

Business Challenge

Manage data transaction among multiple 3PL service providers and get a centralized tracking for the end-users.

Routing different set of waybills data and hand over to different 3PL carriers for delivery.

Merchant or carrier invoice accounting against waybills and reconciliation.

Provide access to customers for waybill creation and different carrier wise label printing.

How LogixGRID addressed the challenge


Logixgrid offered logixERP to manage its domestic courier business and outlined the scope of international business.

LogixERP has been already pre-integrated with multiple 3 PL carriers to exchange waybill create and fetch tracking details which helped them to easy submit waybill data to Express Bees carrier for delivery.

In LogixERP customers have a privilege to provide portal access to their clients for bulk waybill upload, tracking, tariff calculation, pickup schedule and other which made entire process automated to deal with customers and independently.

LogixERP incorporated COD remittance and carrier invoice accounting module waybill wise where advance tally can be done including ledger, voucher, PNL, and balance sheet.


Benefits realised

Having an automated process, overall productivity has been increased.

Complete transparency between the service provider and the customers.

Better experience in case of 3PL carrier management.

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While artificial intelligence (AI) and machine learning have gotten a lot of the spotlight recently, there is a third segment that is ending up progressively common in warehouses and manufacturing plants around the world, robots and process automation.

Despite the fact that this is not really new, the potential when paired with the previous two elements and enterprise resource planning (ERP) solutions is significant to enhance any warehouse and transport business. Continue reading


The logistics industry in the Sultanate of Oman is experiencing a change to conquer infrastructure bottleneck, lack of investment in port handling capacity, and poor land transport network with other GCC nations. The Logistics segment is one of the main non-oil economic sectors and contributed real stake in the nation’s GDP, the government is hence enthused about promoting Oman as a main logistics center in the region.

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Logistic Industry is among the huge contributing industry in national economic development. Development of different sectors, for example, as international trade, manufacturing industry, agriculture, mining and other related are profoundly relying upon the logistic industry. Logistic industries between various nations are not the equivalent; they differ in terms of advancement in management, technology used and infrastructure available.

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G4S Courier is a logistics arm of business for G4S Kenya Ltd. It offers third party logistics, warehousing& distribution and courier for Covers, Parcels and Mailbags.

Below are facts about the business:

  • Market share: 58% – 60% of the Kenya courier market share.
  • Foot Print: Branch network- of 145 operational service centers and over 200 destinations covering daily countrywide.
  • Human resource: Workforce of over 1,200 Skilled and well trained man power where drivers and riders have over 7 years of active driving.
  • Experience in courier industry: Over 45 Years of experience in provision of courier solutions.
  • Capacity/Infrastructure: Fleet of over 200 ideal courier Motorcycles and over 200 Vehicles of different load capacities. One main hub, warehouses and four mini hubs in the regions.
  • Certification: ISO 9001:2018 Certified.
  • Shipments: Over six million shipments delivered yearly.
  • Clients served by industry: Banking, Agricultural, Pharmaceuticals, e-Commerce, Telecom, Motor and wholesale and retail industries among others.
  • Technology: Logistics Management system that has a track and trace capability that can be accessed through web or mobile app.

About Automation:

G4S management took up automation to improve productivity and increase customer confidence towards business products. The major components that were reviewed to ensure automation delivered success to the business were;

  • Challenges faced by the business and the customer during delivery of service.
  • Solution to address above challenges.
  • The projected and accrued benefits from the automation.

A) Challenges faced and Customer requirements.

As a third party logistics various demands on automation come from customers with different needs/requirements.

The business also required a productivity measuring tool to increase its productivity.

Here are the challenges and requirements,

  1. Lack of an effective end to end track and trace system that offers single source of track and trace.
  2. Additional security and controls on to shipments by use of technology.
  3. Lack of a seamless handshake between client system and G4S system.
  4. Revenue leakages.
  5. Movement of physical POD to requester station.
  6. Manual keeping of records.
  7. Longer time to close a call on track and trace.
  8. Loss on man hours on track and trace.
  9. Lack of mobility with the legacy system.

B) About solution

G4S contracted Logixgrid Technologies LTD to offer a solution to the above challenges. Logixgrid offered Logixgrid ERP application to address all above challenges/requirement. The Solution offers,

  1. A web application that offers both back end and front end operations.
  2. G4S Matrix. Mobile app that brings mobility to the applications where crews can capture data at client premises.
  3. G4S courier app. This a consumer facing mobile app where consumer can track and trace,get G4S contacts and locations for G4S service centers, get quotation and reports upon sign up to the app.
  4. Customer portal. A web application and with consumer facing portal. It does enable consumer to; track and trace, get reports, invoices and making picking requests at his/her comfort of his laptop/Tablet/computer.
  5. Tracking widget that is embedded at G4S Kenya website for track and trace.
  6. Web service API’s for shipments creation and track and trace.Impact/benefits

C) Impact/benefits

Upon deployment the business has accrued the following benefits.

  1. Better track and trace system
  2. Sealing of revenue leakages
  3. Better internal shipments reconciliation tool.
  4. Better tool for productivity measure on resources.
  5. Better stationary management
  6. Additional product such as COD services to customers/merchants.
  7. Increased penetration to e-Commerce industry through seamless data exchange of both client and LogixERP.
  8. Improved customer satisfaction.
  9. Better tools for data mining and warehousing for decision support.

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Challenged by rising freight rates, driver deficiencies, tight truck capacity, and changing client requests, manufacturers are utilizing more technology to work through these and other transportation-driven problems.

As the true workhorses of the supply chain management software cluster, transportation management systems (TMS) have become the “must have” for organizations – working under the pressures of e-commerce and Omni channel – need to move past clipboards, spreadsheets, and phone calls to deal with their inexorably refined transportation networks.

The growth of TMS demonstrates how it’s being utilized to enable manufacturers to stay aware of their clients’ delivery demands.

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The development of any logistic industry is exceedingly relying upon the geographical area of any nation. Tanzania is situated in the east bank of Indian Ocean, it goes about as a logistics gateway to numerous Central, Eastern Africa, for example, Uganda, Ethiopia, Burundi, Rwanda, DR Congo, Morocco, Zambia and Malawi. Tanzania is one among the quick economic growth country in the East Africa district.

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AGSCL Konnect Privacy Policy AGSCL Konnect Privacy Policy

©Logixgrid Technologies Pvt Ltd 2019




The Mobile Marketing Association is the premier, global not-for-profit trade association that works to promote, educate, measure, guide and protect the mobile marketing industry worldwide. In this capacity, we are pleased to introduce the attached AGSCL Konnect Privacy Policy, authored and prepared by LogixGRID.


The intent of this privacy policy is to provide the AGSCL Konnect developer with

Policy language that can be quickly and completely understood by the consumer.


Goal for the Privacy Policy


LogixGRID intends for this AGSCL Konnect privacy policy to be used as a starting point for most PRASHAR Konnect. There are many areas where many in the mobile marketplace are experimenting with privacy enhancing technologies, and we applaud those efforts. The core goal for this privacy policy framework is to encourage the AGSCL Konnect developer community to continue to move consumer privacy interests forward.


We strongly encourage those using this model policy to consult an attorney and/or privacy professional when crafting your own policy.


Instructions for using this Privacy Policy


The policy that follows contains two kinds of annotated instructions. The first, in italics, provide the app developer specific advice on the use of the core principles contained herein. The second sections that need to be uniquely tailored by the app developer to the specifics of their AGSCL Konnect and its use of consumer information.

In all cases, the app developer should consult with legal counsel or privacy professionals to ensure that your policy and compliance procedures are in alignment.




22 April 2019


The policy is designed to address the core privacy issues and data processes of many PRASHAR Konnect, but should not be considered sufficient by itself to cover all types of PRASHAR Konnect. We strongly encourage those using this model policy to consult an attorney and/or privacy professional when crafting your own policy.


This privacy policy governs your use of a software AGSCL Konnect (“PRASHAR Konnect”) on a mobile device that was created by The AGSCL Konnect includes.


What information does the AGSCL Konnect obtain and how is it used?


This section is designed to inform Users of the types of data that the app obtains and how that information is used. While we’ve provided several types of data that are often obtained by apps, the App Developer should make a reasonable attempt to ensure to provide Users with a clear, illustrative list of the most important data points obtained by each app. Moreover, the model policy attempts to draw a distinction between data that is provided directly by a User (“User Provided Information”) and data that is collected automatically by the AGSCL Konnect (“Automatically Collected Information”). The LogixGRID recognizes that this distinction may not be in harmony with the data privacy practices of all PRASHAR Konnect, and therefore encourages App Developers to work to an attorney and/or privacy professional to ensure that the information they provide in this section is in line with the actual data flows for each PRASHAR Konnect(s).

User Provided Information – The AGSCL Konnect obtains the information you provide when you download and register the PRASHAR Konnect. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the AGSCL Konnect unless you register with us.


Registration with us is mandatory in order to be able to use the basic features of the PRASHAR Konnect.


AGSCL Konnect developers should be aware that certain types of data, for example, medical records and certain types of financial information may be subject to existing privacy law.


AGSCL Konnect developers creating apps that collect potentially sensitive information are encouraged to obtain counsel to ensure that their data collection policies are in line with current law in the jurisdiction(s) where the app may be used.


When you register with us and use the PRASHAR Konnect, you generally provide:


(a) Your name, email address, age, user name, password and other registration information.

(b) Transaction-related information, such as when you make purchases, respond to any offers, or download or use AGSCL Konnect from us.

(c) Information you provide us when you contact us for help; (d) credit card information for purchase and use of the PRASHAR Konnect, and; (e) information you enter into our system, when using the PRASHAR Konnect, such as contact information and project management information. We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.


If the AGSCL Konnect collects information from and/or for social networking platforms (e.g., pulling contact information, friends lists, login information, photos or check-ins) the AGSCL Konnect should ensure that the prior consent of the user is obtained.


Automatically Collected Information – In addition, the AGSCL Konnect may collect certain information automatically, such as the type of mobile device you use,

your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the PRASHAR Konnect. See “Automatic Data Collection and Advertising” section for examples.


Does the AGSCL Konnect collect precise real time location information of the device?


This section is only applicable if the AGSCL Konnect collects precise, real-time location information. Non-precise location information such as geo-targeting (e.g., zip code or city) data is typically addressed elsewhere in the privacy policy (e.g., the section entitled “automatic data collection

and advertising.”)


This AGSCL Konnect does not collect precise information about the location of your mobile device.


This AGSCL Konnect does collect precise information about the location of your Device.



We use your location information to Provide requested location services, and You may at any time opt-out from further allowing us to have access to your location data by [state how user can manage their location preferences either from the app or device level]. For more information, please see the section below entitled “opt-out rights.”


Do third parties see and/or have access to information obtained by the

PRASHAR Konnect?


Generally, app developers will want to have the right to transfer information collected by the app under certain circumstances. For example, if the app developer sells the app, the developer may want that information collected by the AGSCL Konnect transferred as part of the sale.


While we’ve provided some of the more common examples of data transfer to third parties, app developers are encouraged to work with counsel and/or privacy professional to determine if other examples should be included in their policy.


Yes. We will share your information with third parties only in the ways that are

Described in this privacy statement.


We may disclose User Provided and Automatically Collected Information:

As required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.


If LogixGRID is involved in a merger, acquisition, or sale of all or aportion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.



Automatic Data Collection and Advertising


AGSCL Konnect developers should be aware of which mobile advertising networks and other third parties they are working with in order to determine if that ad network or other third part is offering an opt-out. At a minimum, AGSCL Konnect developers should take into account whether the app is advertising supported and whether data is obtained by an ad network or other third party for the purpose of ad targeting.


We may work with analytics companies to help us understand how the AGSCL Konnect is being used, such as the frequency and duration of usage. We work with advertisers and third party advertising networks, who need to know how you interact with advertising provided in the AGSCL Konnect which helps us keep the cost of the AGSCL Konnect low.


Advertisers and advertising networks use some of the information collected by the PRASHAR Konnect, including the unique identification ID of your mobile device and your mobile telephone number. To protect the anonymity of this information, we use an encryption technology to help ensure that these third parties can’t identify you personally. These third parties may also obtain information about other AGSCL Konnect you’ve downloaded to your mobile device, the mobile websites you visit, your non-precise location information (e.g., your zip code), and other non-precise location information in order to help analyse and serve anonymous targeted advertising on the AGSCL Konnect and elsewhere. We may also share encrypted versions of information you have provided in order to enable our partners to append other available information about you for analysis or advertising related use.


If you’d like to opt-out from third party use of this type of information to help serve targeted advertising, please visit the section entitled “Opt-out” below.

What are my opt-out rights?


AGSCL Konnect developers should be aware of which mobile advertising networks and other third parties they are working with in order to determine if that ad network or other third party is offering an opt-out. We recognize that the mobile marketplace continues to experiment with different types of opt-out mechanisms – and strongly encourage the AGSCL Konnect developer community to participate in these experiments to the benefit of consumer privacy interests.


There are multiple opt-out options for users of this PRASHAR Konnect:


Opt-out of all information collection by uninstalling the AGSCL Konnect – You can stop all collection of information by the AGSCL Konnect easily by uninstalling the PRASHAR Konnect. You may use the standard uninstall processes as may be available as part of your mobile device or via the AGSCL Konnect marketplace or network.


Opt-out from the use of information to serve targeted advertising by advertisers and/or third party network advertisers.


You may at any time opt-out from further allowing us to have access to your location data by Data Retention Policy, Managing Your Information We will retain User Provided data for as long as you use the AGSCL Konnect and for a reasonable time thereafter. If you’d like us to delete User Provided Data that you have provided via the PRASHAR Konnect, please contact us at and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the AGSCL Konnect to function properly, and we may be required to retain certain information by law.




AGSCL Konnect developers should be aware of and ensure that the app and the app developer’s privacy practices are in compliance with the Children’s Online Privacy Protection Act (COPPA). Developers should pay particular attention to COPPA when creating apps that contain cartoon characters or other features that may cause the app to be perceived as being directed towards children under 13. AGSCL Konnect developers creating apps that might be governed under COPPA or similar laws are encouraged to obtain counsel to ensure that their data collection policies are in line with current law in the jurisdiction(s) where the app may be used.


We do not use the AGSCL Konnect to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at We will delete such information from our files within a reasonable time.






AGSCL Konnect developers should ensure that their security procedures are reasonable, and should provide an overview of their security procedures below.


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our PRASHAR Konnect. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.




AGSCL Konnect Developers should be aware that retroactive, material changes to privacy practices generally require the prior consent of the User.


This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes.


Your Consent


By using the Services, you are consenting to our processing of User Provided and

Automatically Collection information as set forth in this Privacy Policy now and as

amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the U.S. your information will be transferred to the U.S., and processed and stored there under U.S. privacy standards. By using the AGSCL Konnect and providing information to us, you consent to such transfer to, and processing in, the US.


Contact us –


If you have any questions regarding privacy while using the PRASHAR Konnect, or have questions about our practices, please contact us via email at





Eagle Express Limited is a logistics service provider experienced in the management of courier/dispatch operations. With licensed by the Postal and Courier Services Regulatory Commission (PCSRC) to provide courier services within Ghana. Eagle Express exist to bridge the gap within your value/service chain by ensuring seamless communication with your stakeholders through the carriage/delivery of your documents, parcels, articles etc. Eagle Express serve clients operating in sectors including Manufacturing, Banking & Finance, Pharmaceuticals, NGO’s, Insurance, Retail, Education/Professional Bodies and E-commerce. Eagle Express have consistently supported firms in these industries by providing bespoke and complex services including Cash on Delivery (COD) for leading e-commerce giants.

The Challenge

Eagle Express in Ghana caters all logistics operations and while managing their operations they were facing huge challenges while keeping their customers satisfied.

Delivery Automation: With the increasing customers the major challenge was to automate the delivery process and collect the POD signature.

Automation of Logistics Operation: Managing logistics manually was costing manpower and was time consuming for country and outside the country.

Auto-Pickup Scheduling: Give access to customers for auto-pickup schedule

Mobility Solutions: To manage delivery and pickups the need for the mobility solutions for the field employees was a need.

Customer App: To track shipments and download reports the requirement for the customer app was required to increase the productivity.

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