Revenue growth is critical for e-commerce enterprises. In just over a decade, the e-commerce industry has grown by leaps and bounds, revolutionising the way consumers shop. The goal of e-commerce enterprises globally today, led mostly by B2C behemoths like eBay and Amazon, is to satisfy as many customers as possible while continuously scaling up their website traffic, thereby growing their reach. To grow their business, many of these e-commerce companies are adopting a multi-channel business model, but this comes with its own set of obstacles. Lack of consistent branding and messaging across various channels; difficulty with inventory management for each channel and the risk of inventory mixup; managing multiple customer relationships across various channels, which is not only time-consuming but also expensive are some of the challenges faced by e-commerce sellers in a multi-channel model.

What is meant by e-commerce marketplace integration?

This API-based application connects various online marketplaces to a single selling platform in a two-way manner. By connecting diverse e-commerce processes, establishing linkages with inventories, and transferring data from many channels into a single operational platform in real-time, the e-commerce marketplace integration facilitates multi-channel sales.

It lets you organize your product lists across a variety of online marketplaces, including Lazada, Noon, Walmart, Amazon, and others. E-commerce marketplace integration has numerous advantages. Uploading new product details, downloading pending orders, writing invoices, producing labels, printing dispatch manifests, tracking orders and shipments, checking and updating inventory stock, and more can all be done with this tool.

What Are the Advantages of Using an E-Commerce Marketplace?

(a) It automates the selling process :

By automating the entire workflow, including product upload, figure updates, order administration, and so on, e-commerce marketplace integration removes the majority of manual operations.

(b) Increased Data Transfer Speed :

The data flow is rapid and secure because of the real-time connectivity of APIs from all seller platforms. Each data transfer request is verified. It reduces errors by removing friction in the data flow from marketplaces to online stores and inventory.

(c) There is no platform switching :

One of the most advantageous aspects of marketplace integration is that it eliminates the need to switch platforms to handle operations. Instead, all operations may be managed from a single dashboard. E-commerce marketplace integration also saves time and effort for sellers like you by simplifying the selling process. This allows you to focus on other important tasks.

(d) Expand Your Channel Coverage :

Through increased listing performance, integration improves product visibility. It allows retailers like you to connect your gateway to a variety of marketplaces.

(e) Outshine the competition :

Another advantage is that it makes it easier for e-commerce sellers to compete. By repricing products as needed, you can claim the buy box at any time. You can also control discounts and maintain uniformity across all marketplaces.

(f) Increase the visibility of inventory :

You can centralize data across all channels with multichannel inventory control software. The major advantage is that you can keep track of inventory at all of your stocking locations. If a default delivery destination is unavailable, or if the default location is an out-of-stock product, you can deliver it from the next closest location.

(g) Expand Your Audience :

Another advantage is that selling on several platforms allows you to increase brand awareness. It enables you to reach out to new consumers by exhibiting your products on different platforms and developing a brand presence across multiple channels.

(h) Make Demand Sensing Better :

Overstocking can be avoided by integrating an e-commerce platform. It occurs as a result of inadequate forecasting and data collecting, as well as poor planning and anticipation of demand fluctuations. A multichannel inventory control software gives you precise sales estimates, allowing you to avoid overabundance or undersupply situations that cut into a company’s profitability.

(i) Eliminate Errors :

E-commerce marketplace integration guarantees that all processes are integrated seamlessly, reducing the risk of errors affecting your everyday operations.

What are the Characteristics of an E-Commerce Marketplace?

(a) A single dashboard :

You may assess the efficacy of your sales campaigns across several marketplaces using an accessible centralized dashboard. It allows you to keep track of the marketplace’s best-selling products, account-level orders, current orders, lifetime sales, monthly sales records, and more. An E-commerce marketplace connection allows data to flow between marketplaces and inventory through a single dashboard, making it easier for you to do all of your tasks.

(b) Real-Time Information :

One of the most important characteristics of e-commerce marketplace integration is real-time communication between different platforms. It ensures that all figures are updated in real-time, including inventories, orders, and product data. It allows you to sell products across numerous channels while keeping optimal stock levels, eliminating the risk of overselling or underselling.

(c) Robotic Crons :

Automated crons are a feature of e-commerce marketplace integration that eliminates manual errors. Crons are commands that prompt the server to complete a preset task on time. It saves you the time and effort of repeating the same tasks, allowing you to focus on more important tasks. It also helps you to increase the speed with which data is sent between different platforms.

(d) Bulk Product Management and Upload :

Online shopping mall With integration, you may quickly and easily post bulk products from your online store to the marketplace. This allows you to manage your product catalog more efficiently and devote more time to other critical operations.

(e) Order management centralized :

This is one of the aspects of e-commerce marketplace integration that allows merchants to perform all types of order-related operations from different platforms from a single location, such as accept, reject, ship, or cancel orders. If e-commerce sellers cannot manage online orders on schedule, they risk losing existing or potential clients. Sellers don’t have to log in to numerous platforms to manage their orders thanks to a centralized order management system.

(f) Support for multiple seller accounts :

Marketplace connection enables you to manage several accounts from the same marketplace at the same time, regardless of geographic limits. You can sell the same inventory from a single location using numerous accounts.

(g) Shipment and tracking automation :

The automatic dispatch of inventory is made easier with e-commerce marketplace connectivity. You may connect with prominent carriers using centralized inventory management software to ensure that each order is completed and products are delivered to clients on time. With a marketplace connection, you may also track a shipment in real-time. All other details, such as billing/shipping address, shipping carrier, tracking code, and live position, are given to sellers to monitor from their website once the goods are released for delivery.

(h) Live Notifications that are Automated :

The connection of an e-commerce marketplace guarantees that you receive automated live notifications on your web portal. On your portal, you can get immediate updates on any new orders received or refused, low inventory, and so on. For more live notifications, you can further customize the marketplace.

Conclusion :

Logix Platform provides an E-commerce marketplace integration for multi-channel e-commerce sellers, it allows you to sell across different channels using a single platform. It also allows you to reliably target more clients across many geographic locations and receive real-time order distribution changes. Most importantly, it eliminates the need to move between different channels manually, allowing you to post products in bulk. It allows you to devote more time to your work.

As package quantities increase, corporations may turn to unconventional delivery methods like bikes, skateboards, and drones in the future years to reduce last-mile expenses and improve sustainability.

The high costs of last-mile delivery (more than half of the total delivery costs) are due to the loss of cost-cutting methods used in the preceding miles. Without the efficiency and economies of scale provided by consolidated shipping, bulk shipments are broken into thousands of individual deliveries, each with its service level, end location, contact information, and other details.

Although technology such as route optimization has made significant progress in helping delivery fleets to tackle this problem, trucks, and vans are no longer the only participants in the last-mile game worth mentioning. Companies are increasingly seeking alternate and unorthodox modes of package delivery to keep costs down and service levels up as e-commerce propel package deliveries toward a market worth of $666 billion by 2030.

Bikes And Skateboards: Maximising urban mobility for quick delivery-

Personal mobility equipment such as bicycles, roller skates, and even skateboards are gaining popularity as a means of assisting couriers and delivery employees in navigating urban environments.

Aside from their lower prices, these gadgets outperform trucks and vans in various aspects, the first of which is onboarding. The requirement for a driver’s licence, valid registration, and road experience is removed, making it easier to find delivery employees. Another key benefit is mobility, which is the whole purpose of these devices: a courier on a bike or skateboard may travel where a driver cannot and use pedestrian paths to avoid congested roads. In urban delivery, GPS tracking has revealed that bikes can be 1.6 times faster than vans.

Switching away from conventional delivery vehicles has significant environmental and ecological benefits. For example, an e-cargo bike is predicted to generate at least eight times fewer emissions per kilometer than a diesel van, while also assisting in the reduction of urban congestion created by delivery vehicles hunting for parking. With its Eco Courier service, Indonesia’s Westbike Messenger has set a good example by providing same-day delivery in Jakarta utilising bicycles that do not require engines or gasoline.

Drones and robot couriers are the next steps in delivery automation :

High-tech delivery automation in aerial drones and ground-based courier robots of various types has a bright future. Drones already account for more than 61 percent of the autonomous last-mile delivery business, which is predicted to increase at a 19 percent CAGR over the next decade.

Drones have already been used to carry e-commerce purchases, food, and even medical supplies around the world in recent years. The costs of a traditional ground-based fleet would be eliminated by using a fleet of these unmanned aerial vehicles to transfer items from hubs to adjacent addresses. When integrated with consumer-facing app-driven track-and-trace features, this would enable a delivery pace that reduces failed attempts and maximises pleasure. With time, current trucks might be used as mobile launch bays to integrate drones into last-mile operations, extending on-demand drone coverage and assisting drivers in maintaining SLAs in hard-to-reach locations.

Autonomous courier robots, whether wheeled, bipedal or otherwise, provide a viable alternative to trucks and vans. Aside from saving money on experienced drivers, these machines can work around the clock, just like their aerial drone counterparts, responding to requests at any time of day and even waiting for clients if necessary. Drones and delivery robots are both substantially greener than conventional cars because they are driven by electricity. Drones, for example, generate up to 54 percent fewer pollutants than trucks on short-distance runs, according to studies.

Both of these machines are expected to work together in the future to automate the last mile. According to studies, robots might transport more than 20 billion items per year over the next decade, producing $50 billion in revenue. With these advancements and the rise of personal mobility devices as a viable option for delivering consumers in dense or infrastructure-deficient urban environments, delivery fleets have a variety of possibilities for future expansion.

As you can see, a reliable last-mile delivery system may significantly improve your productivity and delivery experience. LogixPlatform has been enabling retailers all around the world to improve their last mile operations and increase delivery efficiency. Sign up for a brief demo to see how we can improve your last-mile.

With increasing internet penetration and the ubiquity and low cost of smartphones, consumer purchasing behaviour is shifting dramatically. With so many options, consumers are finding it easier and faster to find, assess, buy, pay for, and return things. The truth that these changes will bring is that a customer can interact with a company via omnichannel at any moment. Many merchants and manufacturers around the world are attempting to adjust to the new reality, which is emerging as a trend and a clear requirement for long-term survival.

Today’s consumer experience does not end with the purchase of a product; it continues until the product is delivered. A standard multi-channel strategy will not be enough to meet client expectations right away. Information accessibility, quickness, and personalization of service are critical factors in wooing today’s customers. Offline and online, the channels operate independently and frequently compete with one another. Companies must adapt to a high-performing, cost-effective, omnichannel network to provide excellent customer experience across all channels.

New omni-channel logistics models combine in-store operations with traditional and e-commerce supply chains in the hopes of increasing profit and performance. Companies must focus on two main areas to build and develop a cost-effective omnichannel supply chain: increased speed and convenience, and a high-performing cost-effective network.

To orchestrate flexible fulfilment options across channels, supply chain networks must be significantly more adaptable. Converged inventories are being used by leading retailers to improve enterprise-wide stock levels while maximising availability across channels. Retailers must be able to allocate and fulfil deliveries on a dynamic basis.

Companies may now create flawless experiences at a low-cost thanks to new-age technologies. By providing customers with real-time visibility, brands can ensure consumer loyalty.

Enhance Speed, Flexibility, And Personalisation Through Last-Mile :

Converged inventories are being used by leading retailers to improve enterprise-wide stock levels while maximising availability across channels. Retailers must be able to allocate and fulfil deliveries on a dynamic basis.

Companies may now create flawless experiences at a low-cost thanks to new-age technologies. By providing customers with real-time visibility, brands can ensure consumer loyalty.

Predictive analytics and data visualisation can help improve future demand patterns and find products closer to customers, allowing for faster and more cost-effective delivery. Invest in a mobility solution now to create a cost-effective and adaptable logistics system for Industry 4.0!

When a consumer or direct salesperson places an order with any eCommerce website, the warehouse team builds a ready-to-ship package and digitally notifies one of the various 3PL partners through LogixPlatform. As a result, the ‘after order’ customer engagement begins, which is critical in today’s era of the client as the centre of all corporate activities. Ecommerce store has reduced delivery times and evaluated 3PL partners based on their on-the-ground performance, separating the star performers from the laggards, thanks to the nimble and flexible mobility solution. Various multinational companies are using technology and mobility to improve customer journeys to be successful in omnichannel logistics.

With LogixPlatform you can also build a high performance cost effective network with great customer satisfaction. To know more about LogixPlatform, Visit: https://logixplatform.com/ or book a demo with us now.

E-commerce fulfilment is the series of steps you take to complete customer orders. The process includes inventory and order management, warehouse organisation, packing and shipping, customer communication, and much more.

Whether you use third-party fulfilment services or handle orders in-house, ensure your operations meet customer demands. This encourages your customers to buy from you repeatedly and spread the word about your exemplary customer service.

Increasing product demands may require you to get additional support. In that case, you need to select an advanced e-commerce fulfilment system that can help accommodate your business growing needs. How well your business carries out its eCommerce fulfillment is one of the prime determinants of whether your online business is going to succeed or fail. A well-run eCommerce fulfilment system will aid in expanding your business while also saving you time and money. The best eCommerce fulfilment services and strategies help in transforming the cost centred logistics into revenue drivers by improving conversions and driving more sales.

What is Involved in the eCommerce Fulfillment Process?

An eCommerce fulfilment process involves receiving, storage, order processing and returns for a product to reach the customer after they have placed their order through your eCommerce platform. eCommerce fulfillment process can even extend up to reverse logistics in case if the customer chooses to return the product. The goal of your eCommerce fulfillment process is to make sure your customers are happy and satisfied with your product and that your business succeeds.

What to Consider When Looking for an eCommerce Fulfillment Solution?

Finding an eCommerce fulfilment solution that fulfills your business needs is important. To do so, the following features are a must in your eCommerce fulfilment solution:

Easy Set-up :

Choose an eCommerce fulfilment solution that is easy to set up and integrate with your eCommerce platform. Such a set-up should let you synchronise your online store with your fulfilment service, allow importing of orders, configure shipping options, send data and facilitate returns to mention the few important functions.

Inventory Management Features :

Using an eCommerce fulfillment service that gives you real-time data of your inventory’s status, quantity and locations are important to enable faster and cheaper shipping and thereby more customer satisfaction and retention. Your eCommerce fulfillment service provider should have an inventory management system such that it lets you replenish your inventory quickly and also send faster inventory transfer requests.

Analytics and Reporting :

The eCommerce fulfillment service that you choose should have a system in place for analytics and reporting. The analytics and reporting done should be for storage costs per unit, shipping costs and fulfillment centres which need restocking. These analytics will help you to know about the cost of goods sold incurred and how you can reduce it and thereby earn more, improve your cash flow statement, and have a positive balance sheet.

How can LogixEcom help you manage your eCommerce store with an advanced eCommerce Fulfilment System?

With eComGlobus, get access to advanced eCommerce fulfilment solutions to manage the entire logistics operations of your shopify store very easily. With eComGlobus, get benefits of amazing eCommerce logistics features that will support you to manage your warehouse operations, fulfilment, procurements, last mile delivery, return and refund management.

If you’re looking for an all-in-one eCommerce fulfilment system to manage the eCommerce logistics operations of your eCommerce store then get in touch with us.

The decision to invest in a cloud-based warehouse management system (WMS) is frequently prompted by the presence of sub-par systems inside the exclusive supply chain. In daily operations, cloud ERP technology is one of the best, safe, and secure storage media for personal and professional data. You can’t ignore the revolution that technology can bring as a warehouse company or a corporation with warehousing activities. Warehouses require Cloud WMS to support their operations, particularly when manual techniques are no longer effective. The market is constantly changing, and with changes in connected industries, there is always a need for adaptation. Your present local warehouse management software, on the other hand, is unable to meet the challenge.

This is especially true in the age of e-commerce, therefore supply chain directors should think about the following top five reasons to use a cloud-based WMS.

1. A cloud-based WMS’s scalability is limitless :

The first challenge that a typical, non-purpose WMS solution presents is scalability. Existing systems may be unable to handle an increase in the number of SKUs controlled, and as the number of SKUs grows, this problem will cause severe bottlenecks and delays in order fulfilment. A cloud-based WMS, on the other hand, provides near-limitless capabilities by leveraging the resources and top firms for businesses of any size.

2. Cloud Computing Boosts Cybersecurity :

Cybersecurity is an essential component of every successful Internet-based system, and the web-based capabilities of cloud-based systems necessitate an unrivalled level of protection. Although cybersecurity may not appear to be a major concern in the modern warehouse, it is crucial for ensuring customer service and increasing brand value.

Because cloud-based vendors are hosted in the cloud and are vulnerable to cyber-attacks, vendors have invested millions in developing advanced cybersecurity measures, allowing your company to benefit from cybersecurity initiatives and protocols without incurring the costs of development and implementation.

3. A modern warehouse management system (WMS) can perform the functions of multiple warehouse systems :

In today’s environment, the capabilities of a WMS have blended with those of Warehouse Execution Systems (WES), Warehouse Control Systems (WCS), and other supply chain management systems. Companies can use a cloud-based system to access multiple system features from a single location. Of course, using a cloud-based WMS allows for faster system integration, allowing businesses to take advantage of new technology and platforms as they become available.

4. SaaS-based payment models may be available from cloud WMS vendors :

When considering upgrading to a cloud-based WMS, one of the most important items to consider is payment structures. Non-permit solutions may preserve proprietary value, but they come at a hefty expense. Upgrades to existing systems can easily push your initial expenditure into the hundreds of thousands of dollars while establishing a new in-house system for usage can cost millions.

Meanwhile, software companies have already created modern, complex WMS systems and platforms that take advantage of cutting-edge technologies and algorithms to boost operational efficiency. A cloud WMS vendor may offer software-as-a-service (SaaS) payment mechanisms, which allow businesses to use the software for a fraction of the price of a traditional WMS.

5. Cloud Advantages for E-Commerce and Omnichannel :

The adoption of a cloud-based WMS is beneficial for e-commerce and omnichannel. Customers are affected by any disruption to a non-permit solution, whether it is for updates or to correct a fault because e-commerce and omnichannel operate around the clock. Furthermore, a cloud-based WMS enables large-scale product selection and variety to suit omnichannel and e-commerce demands.

Logix-WMS got all these covered :

Inventory control is simplified throughout the distribution centre thanks to the warehouse management system. As a result, the company’s warehouse management process can boost operational efficiency and cash flow. LogixWMS, cloud-based Warehouse Management System solution has supported services through inventory management, accounting process automation, and overall warehouse management enhancement through products and services. Logix WMS can easily manage multiple warehouses, organise your sales and transfer orders, provide real-time data about your inventory, and give you accurate reports.

As a third-party logistics company, you’re the glue that allows your customer’s orders to become on-time deliveries. More than that, you’re providing storage and inventory reports and insights, providing order updates and dispatch tracking, often with cross-docking, on-forwarding and more. This is why you need to know your 3PL logistics management system can keep things running smoothly.

With an integrated WMS/TMS 3PL logistics management system, you can automate data input, improve picking efficiency, optimise driver routes, and more. From quick and easy customer sales data entry to more effective and accurate operations to giving up-to-date customer inventory reports at a moment’s notice, we’ve got you covered.

Here’s how your 3PL warehouse and transportation system should be optimising operations at every turn, increasing efficiency and allowing you to simplify operations :

1. Invoices will no longer be a hassle :

You can invoice faster and get paid faster with LogixPlatform. Your customers’ sales orders are automatically entered into your 3PL WMS using data from their preferred sales system (e.g. Shopify), accounting software, or email attachments. You may link sales orders and consignments to generate a single invoice, which is then instantly recorded and delivered to your customer, thanks to automated rates in both WMS and TMS.

Instead of printing invoices and spreading them over pallets and freight on the dock, have your customers email invoices straight to LogixPlatform, which will read the invoice and match it to the consignment in the system. This means you can assign online and then print (the invoices will print in drop-order by default because we’re in the business of making your life easier).

2. Workflows that are adaptable to your company’s needs :

Make it your own. Streamline your warehouse operations with flexible processes that allow you and your team to pick and pack goods as quickly as possible. You can choose from three different wave picking workflows: picking for orders, picking for customers, and picking for products, allowing you to maximise the productivity of your picking workforce while conserving time and resources.

You can use stock selection to determine to pick based on inventory parameters such as First In First Out (FIFO) or First Expired First Out (FEFO), allowing you to plan for warehouse storage and location based on incoming orders and inventory requirements.

3. Improve delivery efficiency by optimising transportation :

You can take transportation and dispatch to a new level using LogixPlatform. TMS features and Mobile app. Set up rules to automate work sorting and optimise delivery routes to increase driver productivity on the road. Ensure that all paperwork and delivery data are documented using electronic Proof of Delivery (ePODs), and if necessary, allow drivers to add comments and images to their ePOD. Streamline deliveries using driver ETA text messages, which allow drivers to notify clients ahead of time about their upcoming delivery so they can prepare.

4. WMS and TMS operations are seamlessly linked :

With a single login, you may access all of the features of a specialised TMS and WMS system. The benefits of a linked WMS/TMS don’t stop there! We would integrate sales orders from warehouse to transportation, with automatic rate calculations so you can issue a single invoice per client — but the advantages of a linked WMS/TMS don’t end there!

You may save time on customer data input/updates by streamlining your data between WMS and TMS. Simply enter your client details into the system once, and they will apply to both! From warehouse to delivery, intelligent Unit of Measure mapping means you only have to enter products once, and exact rates are automatically transferred between systems. Needless to say, you can access all of your data and information from a single login that connects you to both systems.

5. By doing nothing, you can provide greater customer service :

Finally, in order to deliver excellent customer service, your 3PL warehouse/transport management system must be operational. The best part is that you can improve your customer service by using LogixPlatform to provide real-time inventory reports, stock movement, thorough invoicing, ePODs, and more… all without having to do anything.

Your customers may go into LogixPlatform at any time and monitor their inventory data, order fulfilment progress, and more through their LogixPlatform client dashboard. The advantage of a cloud-based solution is that your data is always up to date.

Choose LogixPlatform: The best 3PL Software

LogixPlatform is the most popular platform for 3PL businesses to streamline their operations and satisfy ecommerce demand. Here are some reasons why you should use LogixPlatform to run your 3PL business :

• Dashboard for customers : From their browser, your customers can access their own dashboard, order view, inventory view, and reports. The user interface is customisable and may be altered to match your branding.
• Visibility of Inventory : Give your customers real-time inventory information, low-stock alerts, and the option to place purchase orders at any moment.
• Software for order management : Any order’s status can be quickly found, modified, or viewed by your customers’ support team. Your customers can simply anticipate any complications with their orders with LogixPlatform, ensuring that their consumers are satisfied.
• It’s simple to automate : Create rules that define how orders are prioritised, managed, packaged, and sent based on any number of circumstances.

Get in touch with our experts to schedule a free demo and witness our product in action!

From greater reliance on online purchasing to a predilection for collection locations as a delivery model of choice, the internet has transformed consumer behaviour in ways we could never have imagined. Customers’ feeling of immediacy, on the other hand, remains unchanged.

E-commerce companies are putting a lot of attention on improving last-mile logistics these days. Consumers may now simply choose where they want to order from thanks to the numerous e-commerce possibilities accessible on the market. This emphasises the importance for merchants to set themselves apart from their competition by offering the finest possible delivery experience.

What is the definition of a last-mile delivery?

The transfer of goods from a warehouse to the consumer is referred to as last-mile delivery. All stakeholders, dispatchers, and customers involved in the delivery process should have a positive experience with last-mile delivery. Businesses must be aware of ever-emerging industry trends to ensure that this service is the best it can be.

Here are the top 5 last-mile delivery trends that you should look out for in 2022 :

1. Rapid Last-Mile Fulfilment :

Gone are the days when receiving online purchases in one or two weeks was acceptable. Consumers have stated that they will only shop if fast shipping is offered, with 68 per cent stating that they will only shop if fast shipping is available. Furthermore, even with free shipping, 90% of customers anticipated receiving their packages within a week.

With its same-day shipping, larger merchants like Amazon and Walmart have upped the bar on consumer expectations. As a result, businesses must enhance their order fulfilment processes in order to satisfy increased demand.

2. Urban Warehousing :

E-commerce companies will need to start creating warehouses and hubs closer to cities as customers expect same-day deliveries. It’s become critical to leverage urban warehouse space to gain immediate access to products for quick client deliveries. This not only cuts down on transit time but also makes it easier to find delivery agents and labourers.

With fewer consumers visiting physical stores, more retailers are turning them into micro-fulfilment centres and delivering purchases directly from them. According to a WSJ article, Amazon is in talks with mall owners such as Sears and J.C. Penney about converting their stores into fulfilment hubs.

3. Insourcing Delivery :

Last-mile logistics is perhaps the most expensive part of the supply chain, accounting for 53% of total shipping costs. Some merchants have chosen to handle final mile logistics in-house or collaborate with competitors in the region to share delivery fleets in order to cut expenses.

Given the fact that e-commerce is here to remain, online retailers like Kogan.com and Temple & Webster have begun to contemplate outsourcing fulfilment. Investing in in-house fulfilment is starting to make more sense as retailers attempt to grow up, although retailers have typically outsourced logistics to have greater flexibility when demand varies.

4. Drones and self-driving delivery vehicles :

Several stores are considering using drones, robots, self-driving vehicles, and autonomous delivery bots to experiment with robotic deliveries. Amazon just invested over $500 million in Aurora, an autonomous technology company. Alphabet tested Wing delivery drones to deliver components to ships off the coast in 2019.

For last-mile deliveries, a few organisations are seeking delivery bot solutions, while others are embracing autonomous robot delivery providers. However, before they can be used, new-age delivery methods will need to be approved by local governments and subjected to restrictions.

5. Crowdsourcing Last-mile delivery :

While we may be more familiar with crowdsourced logistics in supermarket or meal deliveries, more retailers are incorporating crowdsourced last-mile delivery into their supply chains to expand their reach and cut costs.

Even the big players are getting in on the act; Amazon, for example, uses crowdsourced logistics through Amazon Flex, a programme that allows the retailer to expand its reach by partnering with car owners. In a sense, crowdsourced delivery not only makes it easier for merchants to fulfil orders, but also gives them better visibility into the entire delivery process.

How does the Logix Platform help you manage your last-mile delivery Operations?

Logix Platform is an advanced Cloud-based logistics software solution that allows you to manage your last-mile delivery process very effectively in a single platform. If you’re handling last-mile delivery then you will get access to a mobile app “Matrix” for assigning the deliveries and getting the delivery updates.

The process of planning and controlling the flow of goods from the end consumer back to the point of origin – usually the retailer or the original manufacturer – is known as reverse logistics. Today’s shippers must have a well-thought-out, well-implemented method for handling the reverse flow of goods.

Reverse logistics is a difficult issue for many businesses. After all, most supply chains are designed to get products out the door, not back in. Online ordering has been simplified to a one-click operation. E-commerce as a whole has been created with the user in mind, with most firms relying on an order-management system to handle the heavy lifting.

When a company waits too long to issue a refund after a return, it can undermine its relationships with both the customer and the supplier. The way it handles returns can make or ruin a company’s reputation. Returns have a detrimental impact on a company’s reputation, but when handled properly, they can strengthen the company’s image and encourage consumer loyalty. The way a business treats customers during the return process might be a competitive difference. If you perform well in this area, you’ll see a difference in your bottom line.

Here are five techniques for implementing a successful reverse logistics strategy:

1. Understand why returns occur in the first place :

Given the high cost of returns, retailers must make a concerted effort to identify the fundamental problem. That way, they’ll be able to tell if the present return policy is contributing to a high volume of costly returns.

Understanding the customer journey is an excellent method to figure out what’s causing the returns. Put yourself in your customer’s shoes to see what motivates them to return things regularly. In addition, you can spot patterns that could lead to policy changes or product information is clarified.

2. Put in place transparent monitoring mechanisms :

Many companies keep a close eye on their items throughout the sales process. However, they are not always aware of how the product is handled on its route back to them or a manufacturer when it is returned.

Companies can identify areas for improvement and influence overall product quality by gaining visibility into the reverse supply chain. This kind of tracking contributes to omnichannel inventory management. Tracking all aspects of reverse logistics can help determine whether a product requires sophisticated repairs or more parts, for example. Close monitoring can enable a store to decide whether to invest in a less expensive replacement part, stop stocking the product, put it on a drop-shipping list, or scrap it entirely.

3. Make a clear statement about your return policy :

It’s time to focus on making returns simple for your consumers after you’ve implemented these reverse logistics tactics in your warehouse. This begins with explicitly declaring your return policy so that potential purchasers are aware of what to expect. Many shoppers will research a company’s return policies before purchasing an item in retail, particularly online retail. You want to reassure customers that their returns will be processed promptly and paid to their accounts. Customers will understand the returns procedure better if you show them how it works using a step-by-step demonstration or guide. This will reduce delays and increase the chances of returned items arriving in good condition.

4. Return labels should be included with your shipments :

Another step you can do to make returns easier for your customers is to include return labels with each shipment. If you have the resources, make your labels “scan-based labels,” also known as “pay on use labels,” to impress customers. Return shipment can be costly, but the goodwill you earn by enhancing the customer experience will almost certainly pay for itself. If you’re concerned about the additional expenditures, try out paid return labels as a pilot programme for a set amount of time, then conduct a cost-benefit analysis to see if they’re right for your business.

5. Invest in long-lasting packaging and make sure shipments are simple to open :

If you want customers to send returns back in the original boxes or envelopes, be sure the materials can withstand a two-way journey. Cheap packaging materials, or containers that are difficult to open, are more likely to be broken, which means your goods are more likely to be harmed during the return trip. After all, few things irritate a consumer more than having to purchase their packaging to return an item they no longer want.

Are you looking for a return management system to manage your eCommerce returns?

With Logix Ecom, an advanced eCommerce fulfilment system helps you to manage your eCommerce returns with guided workflows for receiving, inspecting, and grading product returns.

Warehousing is one of the most significant aspects of the supply chain. It is a place where commodities are stored for business purposes. Fast and flawless warehouse operations are more vital than ever in today’s competitive corporate environments. To provide a great client experience, materials should not only be well-handled but also shipped at the appropriate time. Logistics firms around the world are investing in innovative technologies and solutions to optimize warehouse processes and boost supply chain efficiency to stay ahead of the curve, and none of them show more promise than augmented reality (AR).

AR technology combines computer-generated assets with real-world warehousing, giving employees useful insights into how to save money and improve supply chain processes. Companies can ensure fast, accurate, and optimal inventory, order picking, and material handling processes by incorporating AR into a warehouse management system.

Logixgrid has been providing Warehouse Management Software to help businesses enhance the physical world with critical digital information for more than a decade. with a leading cloud-based Warehouse Management System, you can record inventories accurately, efficiently, and grow your business faster along with customer satisfaction.

Following are some of the advantages that managers can expect from using augmented reality (AR) in their strategies:

1. AR’s Contribution to Warehouse Management :

A warehouse management system (WMS) is a collection of processes and software that is used to manage and control warehouse operations, such as picking and inventory management. Warehouse management systems can also differ significantly from one organization to the next. Some companies utilize a standalone warehouse management system, while others integrate their WMS into a larger enterprise resource planning system (ERP). Regardless of their complexities or powers, every WMS has the same goal: to improve the efficiency of your warehouse operations.

Warehouse management is aided by augmented reality, which improves the speed and accuracy of various data capturing operations. Warehouse managers and personnel can simply discover and track products and deliveries using smart device-based barcode scanning systems with AR technology, simplifying and improving processes in the process. Backorders and errors are reduced as a result of more effective WMS operations, leading to improved customer satisfaction. Let’s look at a few key WMS procedures that the Logix platform can support to give you a better idea of how your organization may leverage this fascinating technology to improve its warehouse efforts.

2. Order Picking with Augmented Reality :

Order picking is another significant and costly process in a warehouse. Order picking is the process of extracting the proper product as ordered by clients at the right time and in the right amounts. Customers want all products and services to be supplied faster in today’s technology-driven world. As a result, logistics firms are constantly under pressure to streamline the order picking process at the lowest possible cost to protect their revenue streams. Order picking used to be a time-consuming and difficult operation in which employees went through the warehouse looking for items that met the customer’s needs. This manual procedure was labor-intensive and prone to errors. Then came the popularity of barcode scanners. Workers had to scan barcodes one at a time to identify the item using this method, which was not only ineffective but also time-consuming.

Augmented reality aids warehouse management by speeding up and improving the accuracy of various data capture processes. Warehouse managers and staff can use smart device-based barcode scanning solutions with AR technology to easily locate and track products and parcels, simplifying and improving workflows. More efficient WMS operations also help to reduce backorders and errors, resulting in higher customer satisfaction. To give you a better idea of how your team can use this exciting technology to improve its warehouse efforts, let’s look at a few key WMS processes that AR can help with.

3. Inventory management with Augmented Reality :

Inventory management is one of the most important and difficult areas of warehouse management. Inventory checking is one of the most mind-numbing procedures in the inventory management process. Employees used to have to physically race around the warehouse to manually check whether merchandise needed to be replenished, was ready to ship, or was in good shape. Traditional stocktaking systems relied on paper and, more significantly, were time-consuming. Furthermore, personnel has to undergo costly training to achieve the necessary work outputs.

Many major logistics organizations invest in specialist barcode scanning devices since manual inventory management solutions are too slow and prone to errors for large enterprises. While these technologies improve stocktaking operations and reduce errors, they have limited flexibility and result in significant hardware expenses in the long run. Fortunately, your company’s stocktaking procedures can be optimized with smart-device-based barcode scanning solutions that include AR.

Logix WMS software can be quickly implemented across your workforce via smart devices, providing warehouse workers with a flexible and simple scanning solution. Your staff can process numerous barcodes at once, making inventory control and stocktaking more efficient and accurate. Our Warehouse Management Solution can reduce expenses and increase supply chain efficiency.

Choose the best Warehouse Management Solution with Logixgrid :

Are you ready to learn more about how the Logix platform may help your company improvise its internal business operations? Book a demo with us right now. Our staff has the knowledge and experience to assist you to understand how AR can help you enhance warehouse management procedures and discover the perfect solution for your specific requirements. You can also get in touch with us to learn more about augmented reality and how it might help you improve your logistics operations.

How to manage your orders and inventory of your eCommerce stores?

With eComGlobus, get access to a dynamic, easily configurable, and cloud-based WMS that connects your picking, packing, and shipping processes with your entire eCommerce operations.