Regardless of whether an e-Commerce business is simply just beginning or growing, there can be a number of variables to consider. When Amazon started offering faster deliveries the new e-Commerce logistics concerns raised. Customers now generally expect the deliveries to be free that too in a day or two without any disruption to quality and precision to their deliveries.
Looking at the industry leaders, the speculation for the logistics industry is pretty clear. E-commerce giants like Amazon’s achievement at omnichannel delivery and fulfillment, has burdened retailers and transporters to give quicker, lower estimated, more convenient delivery and fulfillment. And they expect all of it from their 3PLs, transporters and logistics providers as key accomplices to meet these expectations. The increased expectations, combined with the current demand for deliveries, is driving innovation across the market and that is where smart logistics system is required to be adopted by the logistics businesses.